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  • Getting Started
    • Setting up your first job
    • Your pay schedule from your last cheque
    • Clocking in and out
    • Entering a shift by hand
    • Reading the Week screen
    • Clock-in and clock-out reminders
    • Working more than one job
  • Your pay
    • Reading the Pay screen
    • Why your estimate can differ from your cheque
  • Overtime and rates
    • The overtime window (such as midnight to 6 a.m.)
    • Saturday, Sunday and other day rates
  • Union contracts & custom rules
    • Setting up your contract rules
    • The long-shift meal premium
    • Call-out minimums
    • How does banked time work?
  • Holidays
    • How holiday pay works
  • Your data
    • Backing up and restoring
  • Paycheq Pro
    • What Paycheq Pro adds
  • Troubleshooting
    • My figures don't match my cheque
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  1. Overview
  2. Troubleshooting

Troubleshooting

  • My figures don't match my cheque

    Start with gross pay, the total before deductions. If gross matches your stub, the difference is in deductions. If it doesn't, it's in your hours, rates or rules.If gross pay is offOpen the Week tab, tap each day, and compare its Paid table with your stub ...

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